ENR 1.14  AIR TRAFFIC INCIDENTS

1  DEFINITION OF AIR TRAFFIC INCIDENTS

1.1 An incident is an occurrence other than an accident associated with the operation of an aircraft which affect or could affect the safety of operation.
1.2 An incident may be caused by any of the following:
  1. Ground Organisation:
    1. abnormal function or operation of radio communication or navigational aids, faulty organisation or procedure;
    2. personal negligence, incompetence, error or misapplication of procedures or instructions.
  2. Aircrew - negligence, incompetence, error of judgement, misapplication of procedures or failure to comply with procedures or instructions.
  3. Aircraft - defects in the aircraft or its equipment.
  4. Severe meteorological conditions.

2  USE OF AIR TRAFFIC INCIDENT REPORTING FORMS

2.1 Pilots shall file all incident reports on the “Air Traffic Incident Report Form” (see pages ENR 1.14-3 to ENR 1.14-6) in order to speed up the process of investigation of the various categories of incidents.

3  AIR TRAFFIC INCIDENT REPORTING PROCEDURES

3.1 A pilot should proceed as follows regarding an incident in which he is or has been involved:
  1. a. during flight, use the appropriate air/ground frequency for reporting an incident of major significance, particularly if it involves other aircraft, so as to permit the facts to be ascertained immediately;
  2. b. as promptly as possible after landing submit a completed “Air Traffic Incident Report Form”:
    1. i. for confirming a report of an incident made initially as in 3.1 a) above, or for making the initial report on such an incident if it had not been possible to report it by radio;
    2. ii. for reporting an incident which did not require immediate notification at the time of occurrence.

3.2 An initial report made by radio should contain the following information:

3.3 The confirmatory report on an incident of major significance initially reported by radio or the initial report on any other incident should be submitted to the Aeronautical Information Services located at Passenger Terminal 1, East, 4th Storey, Room 041-52 on the “Air Traffic Incident Report Form.” A copy of the incident report form should also be forwarded to the Co-ordination/Investigation Authority as shown in page ENR 1.14-2 para 5 and the operating company or agency concerned.

4  INVESTIGATION

4.1 All Incident Reports filed will be thoroughly investigated and the complainant will be notified of the results of the investigation as soon as possible.

5  CO-ORDINATION/INVESTIGATION AUTHORITY

5.1 Co-ordination/Investigation Authority responsible for the Co-ordination/Investigation of Near Collision/ Infringements, ATC Complaints, Fault Reporting and Post-Flight Information Service:
Co-ordination/Investigation AuthorityArea Of Responsibility


Director-General of Civil Aviation
Civil Aviation Authority of Singapore
60 Airport Boulevard, #04-01, Changi Airport Terminal 2

SINGAPORE 819643


Within Singapore FIR and airspace where ATS is provided by Singapore.
(Refer to pages ENR 2.1-1 to ENR 2.1- 5)


6  OTHER REPORTS UNDER ICAO INITIATIVE FOR DATA COLLECTION AND ANALYSIS PURPOSES

6.1 Wake Vortex
6.1.1 Pilots can submit the report online direct to ICAO at: https://portal.icao.int/WTER/Pages/default.aspx

7  INDEX OF REPORTING FORMS APPENDED TO THIS SECTION

S/NFormPage
1Air Traffic Incident Report FormENR 1.14-3 to ENR 1.14-6